File a police report2.

Quote from @Robert Phillips: Hello, I am currently a Senior in College and I am pursuing my Ohio Realtors license.

Police were called and they contacted the lender.

One was taken over by some squatters causing problems for the neighbors and the police were contacted who contacted the lender.

I've trained people at my jobs when I was a senior accountant to controller.I've used Yardi Enterprise (old desktop client software)Yardi Voyager 6s & 7sYardi Genesis2Reason why I say you won't be able to find a tutor is because no one is going to spend $15K a year to use as a training platform to mentor and tutor people.

I would tell the complaining neighbor to talk to the other neighbor directly and/or call the police.

Quote from @Theresa Harris: Tell the tenant to phone the police and file a noise complaint. 

Its typically triggered by a third party, so until someone wants to complain, there is no ADA compliance police wandering around giving citations.

Is this really a critical factor in seniors choosing retirement homes. 

I've been a real estate investor my entire life, doing my first deal as a senior in high school ($5,000 mobile home).