It's an acreage property near the lake that has a main house (2/1), guest house (3/2), and small studio-layout unit (3 units on same property).

Honestly new listings do get good exposure on Airbnb especially if you are doing the new listing 20% discount for guests.

The guests have a credit card on file and your policy should allow you to charge for damages or excessive cleaning.

Set up a basic system to manage your listing, update it monthly, and always ask guests for feedback—and don’t forget to casually ask for that 5-star review!

This was critical for me since I wanted the code generation for the guests to be fully automated.

You don't ever want to double book and have to cancel one of them.And the guest giving a phone number in the first message like in your original post is against the rules and the guest knows it. 

Keeps costs low and guests satisfied!

I currently use Gold Key Property Management in Anderson IN, and have been very happy with there services.

Since STR “lives” on reviews, being “right” because of the contract the guests signed might be the most expensive “right” you’ve ever experienced.So what’s left for the “wanna be” STR investor in today’s market?  

The only time I toss them is when the guests "help" by washing stuff.