They owe you money but they also spent countless hours caring for you, so I would forgive the debt and move on.

And if you are a nice person, it's even harder to turn them down.So, what worked for me and countless others, is to write up a list of criteria.  

I mean, yeesh, just the man hours for someone to write the manual on the new procedures for all of this will take up countless hours and meeting after meeting.What a nightmare.And the really stupid thing, is that there are already laws in place to deal with slum landlords.  

Thanks for any replies to my first post on BiggerPockets.It's been a long time, but I have a team and call center that bears the brunt of calls now of days.Over the 10 years from starting out doing it all myself to now, I have had countless calls due to city sewer lines clogging, and flooding apartment basements with 3-4ft of raw sewerage.I've had calls from tenants complaining about the person above them dropping bowling balls on the floor to piss off the person below them, people partying to much, lots of Friday night drunk fights with the neighbors type stuff... why the hell do they call their landlord vs the cops, IDK...

I've told countless groups of roommates: "It's time to be adults, figure this out and I'll be back next week to see how it's going". 

As countless people can attest to in this economic crisis, just because you qualify for a loan doesn't mean that it's a good idea.

I've modified my ad countless times, excellent pictures, and it's a great deal.    

I gave up countless of times.

This script has helped me generate thousands of leads this year and countless deals for myself and JV partners.

We've heard countless stories of people who have done the same thing or even had a wayyyy worse situation and have flourished and prospered.