This client chose not to use our services and instead, tried to self-manage their primary.

PM is a service business and time is very valuable.

Welcome and thanks for your service!!

The other option is to file with the RTDRS (Residential Tenancy Dispute Resolution Service). 

We don't allow any "deal-making" in the forums, which includes advertising your services or properties, looking for partners, etc.

There is a fine line between offering a well rounded service and leaving too much in the home.I love the business and glad to be a Superhost but this has been my experience.  

and I was just one little mortgage guy with 450 loans out.. can you imagine the banks with hundreds of thousands of loans and servicing companies.. so having mass equity or paid for keeps this from ever being an issue. then when I sold these off.. most for cash but a lot I did a 30 to 60 month ZERO interest deal on.... and boy you should have heard the cash flow cool laid drinkers..

I imagine there is not much of a relationship with the turnkey service after the sale and I would deal with the PM and Loan company directly. 

The reality is you have to pay for services like this and be prepared to eat the cost if the deal doesn't pan out.

However, when I'd want to buy a property in Mexico, I'd want to hear from real estate agents who would provide me the best possible service.