That is part of the problem with a lot of companies (I am not knocking insula as dont have all the info/facts just stating how the business works), they engage brokers to get them loans and the brokers collect a small fee. unfortunately many of the brokers may be similar to real estate wholesalers - have little to no experience. 

What’s the purpose of the loan and what is the collateral?

Did you try a local CU or bank for a construction to permanent loan?

Couple is divorcing, husband wants to keep the property; wants ex-wife's name off of property/loan. 

A better option if you can swing it is to purchase with your own funds, gain access, then refi into a loan.

Combined income is 3X rent.

Do you happen to have long term % of gross rent of combined maintenance/repairs/turnover costs/CapEx  ?   

Stop reading if you want.2) I couldn’t guess what “There is a 6 months of grace period before interest payment begins” means.3) They call their $3555 charge a “Loan Fee,” stated a few lines up as 2%. 2% of $235,000 (loan amount) is $4470.4) Do you seriously believe the loan fee, “… IS 100% REFUNDABLE IF THERE IS ANY DEFAULT FROM THEPART OF THE LENDER OR IF THE BORROWER CHOOSES TO TERMINATE THE LOAN.”5) It’s okay to pay an appraiser directly.

Personally, I'd cash-out refinance into a 30 or 15 year loan.

Name detection is via loan signatures.