If she doesn't want to move, I'd make it clear what specific behaviors are unacceptable and must stop.

Seems that's an area you're little behind the curve on, too.While bad behavior is never an answer, I think some of this is self-inflicted.

They don't like to see erratic behavior.

The realtor needs to be in a line of fire for this, this is exact behavior that needs to stop.

When they poop out a 3.1 Million dollar fine for criminal behavior and get bailed out after fraudulently foreclosing on good people?  

@Juan Lopez The operating agreement is a legal contract amongst the members of the LLC that establishes rules around circumstances and behavior.

We offer 4 different payment methods to our tenants: Online ACH via our PM software (no charge) Deposit @ our bank ($3 charge) Credit Card ($5 + cc fees) Mail ($10 charge)Notice we charge a fee for the less desirable options to encourage the behavior we want:)Please send us any feedback via email, as we do not use the DM feature here.

That tends to put the next guests on their best behavior 🤣

As I'm reading more and more I'm seeing a pattern of belief that we are headed toward a real estate crash.Trying to predict market behavior is a fool's errand.  

Hi Ben-Congratulations on getting started and great question.Personally, I think it is better to cut your teeth with single-family before scaling with multi-family.Additionally, I recommend using a property management company to handle the leases and tenant issues even if you rent rooms out in a single-family rental.The reason for this is they will know local and federal housing laws and keep you out of the weeds and out of trouble.Additionally, it provides a shied from awkward moments in the house or with a tenant over unpaid rent or difficult behavior.