One of the big issues is that the new PM reached out to the tenants with notice of management change, but without confirmation from the current PM they didn't trust that the new guy was legitimate. 

Bringing the seller in on the deal not only gives them an opportunity to benefit from the upside of the flip but also positions you as a problem-solver, which can build trust and goodwill.

It's a big reason to think about estate planning, trusts, or just selling the house on your own. 

I don't feel nowhere near as bad about losing money when it is my fault, but it is a miserable and long-lasting feeling when you find that someone you trusted lied to you and stole or misappropriated your money and lived high-on-the-hog (whatever that means) with your money.Very few people in this world ever perform as promised!

Trusting what the franchise tells you is foolish.I can tell you this: there are companies selling leads to real estate agents all the time.

Out of curiosity, who are you trusting for your turnovers and cleanings?

On top your due process, my advise is to trust your gut when vetting tenants.

You’d like to think you get what you pay for; however on this instance you seem to be over paying for hands off passive real estate.If passive real estate is truly what you are searching for, have you considered 1031 exchanging into a DST (Delaware Statutory Trusts) or other rules of syndications?

Its almost like a finance mentor your getting, along with someone you can trust to prepare your taxes. 

Trust me they are ******** 5 they say they provide maid service well add this up cause i know they def dont pay the maids this 7 tennants times 89.00  yes not kidding they also demand that you either replace the air filters for the house lolololol. 7 tenants times 20 for filter no joke 140.00 for 2 air filters so how much do they cost at Lowe’s or Home Depot hmmmm for one less than 10.00 they demand you send a pic to them of you changing them if not they send the property manager of 500 names they call her runner,maintenance person ,lock changer , key holder, put up sign person 5 min later on floor, for any of those services  well thats a charge of 65.00.