Small investor with 5 properties (10 doors) and made a 2025 goal to start using more of the features of BP. 

It’s simple, people who spend good money on the home of their dreams don’t want STR’s next door to them.  

You have the tools and mindset that work with larger scale commercial so I would network until you meet someone who may let you run some of their deals with them and see what they look like in person.

Your assumption about them being understaffed or prioritizing larger clients could very well be true.

My partner and I have ~20 doors in OH, and we are interested to expand our portfolio to Fort Wayne IN.

For larger accounts with PMS integrations VRBO is a passthrough and we are the merchant of record. 

I'm trying to weigh the value of including parking for all units vs. just parking for some (potentially larger) units, and perhaps even fitting an additional unit. 

We are still relatively small with only 5 properties, 7 doors. 

We syndicate larger self-storage deals and work with passive investors. 

It easy for people to get up on their crystal palace podium but the moment it comes knocking on your door or in your neighborhood peoples opinions change drastically.