My customer service rep is a flipper and I love that because he knows why I want to do what I want to do and can discuss the approaches with knowledge.So far, the experience has been positive.

Mine is customized to my properties and my needs.I have a tab for each property.

If internet is $60 per month, in a 30 day month, you should reimburse here $2 per day or $8.If you choose to offer her more as a customer satisfaction olive branch, that is up to you.

Meaning how to attract the type of people you want to your STR listings and how the heck you are supposed to know if there is a market for your type of "customer" in the area you are investing.

All you get is what you can export/import via CSV file:(We use Propertyware, have experience with Buildium, and have played with Appfolio and RentManager.Buildium is for smaller companies.The other three are tied, the differences being how much automation & customization you want to do.If you don't see yourself growing beyond 150 units, go with Buildium.If you're not very techy and plan to grow over 150 units, we'd recommend Appfolio.If you're techy and plan to grow over 150 units, we'd recommend Propertyware or RentManager.Of course, schedule some demos, take GREAT notes and them make your decision.FYI - there are MANY new options on the market, RentRedi, TenantCloud, Apartments.com, Hemlane, Rentec.

Sadly this industry is ripe for a company to come out with a product that does what we need it to do, be versatile enough with it's software that it can expand and have the customer service that is accessible.

Customer service is unresponsive.  

Video is even better, if professionally done.Most of our travelers that are coming from any distance are happy enough for great pictures and good customer service to rent.

In the backyard, what was previously grass and concrete was completely transformed into a lush vacation oasis, complete with a luxury pool, expansive deck, custom mural, chic furniture and hot tub for the ultimate tropical experience.

In the backyard, what was previously grass and concrete was completely transformed into a lush vacation oasis, complete with a luxury pool, expansive deck, custom mural, chic furniture and hot tub for the ultimate tropical experience.