@Alec Barnes one of the problems with communication is the different expectations.Agents and consumers all think PMCs should be available 24/7.NOT POSSIBLE for the relatively small monthly fees owners pay PMCs versus the thousands of dollars of commissions agents get per transaction.So, while agents may answer their phones 24/7, most PMCs do not.

Commission paid is .095% of account balance for each of the ten years.  

The deal worked out okay but the agent my borrower worked with wouldn't release the keys, even after escrow closed, until his commission hit his bank account, that among other small issues. 

Additionally, many licensed people (myself included) will never agree to pay "finders fees," "referrals," "commissions," or whatever else the same fee can be called to an unlicensed individual. 

I work a commission based job and am on pace to make just over 6 figures for the first time this year.

I mean, I can't say for sure, but I would venture to guess that they are 1099 sales folks paid on commission for selling these investments, and my best guess would be that they are not licensed to sell securities.

Yesterday, we presented our 153 Single Family Planned Unit Development (PUD) to the City Commission and secured a favorable 4/5 vote for approval!

I spend roughly $2,000/mo for both of them (but incentivize them with commissions). 

A realtor could be an option, but keep in mind that they may be incentivized by their commission.

It's typically just a real estate commission requirement.