Overall, it sounds like this whole thing stemmed from a communication or integrity issue that occurred at the loan officer level.

This open line of communication fosters trust and ensures that investors are well-informed and can make strategic decisions based on the broker’s insights.

The wire instructions I received were also different from the entity listed on the contract, but in my case, they explained that the funds needed to be sent directly to the contractors handling the rehab, which aligned with the project’s structure.I proceeded, and everything went smoothly, with clear communication and regular updates throughout the process.

I have literally shared the communication between myself, seller, and your Realtor/Mom.

If you don't have a virtual assistant yet, I'd recommend getting one to help with things like tenant communications and coordinating contractors.

Do I think the fire dept could have communicated more clearly upfront, maybe, but they did mail out to all registered owners the standards. 

Hey Aaron, any movement with KASA since we communicated how many months back? 

But then it was a nightmare of communication, we soon realized that we had to do a bunch of songs and dances to convince them to sponsor our deal, it took 4 or 5 days for them to make time to sit down with us only to tell us that we needed to schedule another meeting in another 4 or 5 days to get Tyler on the phone and let us try and convince them to sponsor us and by that time someone else was awarded the deal and we lost out.

Quote from @Chris Seveney: @Jonathan ChanI am all for communication - but how do you enforce that communications policy?

Think about it, on a simple level, you can create a workflow for AI and how it should interact w/ inbound leads on your website and the AI can communicate and ask those people certain questions and then at some point do things like set up a appointment based on a specific answer after making it through a conversation (like funnel).