I prefer to pretend that option doesn't exist and just do a regular eviction.

Most of these matters involving their tenancy can easily be handled much more efficiently and emotionlesswith short hand-written memos.In order to say the right thing – it helps to pretend you are the tenant receiving the memo!

Or do I let it slide and pretend like I never saw it?

Now pretend that loan officer, if he doesn't like you, can take your loan away in 12 months, or change the terms of the loan after 12 months, if he doesn't think you are cooperative or have an attitude, etc.You are not on equal footing with your tenants in the friendly, neighborly sense.  

Pretend you are their banker.  

Pretend your story is being told to you by someone you dearly love - like your mother or best friend, etc.Pretend they tell you that they have a tenant who is way behind on rent, and who wants to pay them partial rent, but your loved one is still hoping they will catch up, so they don't want to start eviction.What would you say to them?

Lets pretend she is telling the truth.

The point is you have a way to get the rent and to pretend you didn't is lying and that will not go well in court, but do what you want.

@J PaigeI would send a letter return receipt requested from the post office today to establish proof that you are trying to clear up the issue because it will become handy if you wind up in court, and because people who know better know once something is sent return receipt that can't pretend it never got received.

But, it's definitely illegal to pretend you own something you don't, then charge someone to use it.