Yes, I'm a Property Manager in the greater Phoenix area.We are a mid-size property manager, large enough to have great tools and support but small enough to provide personal service.

So all in all, the investment seems solid to me, and this is not my first rodeo, as they say.As for the risks associated with the SBLOC, I minimize those by only utilizing a portion of the LOC so that even if the market drops another, lets say 30%, the risk of margin call is slim.

While a small (very small) portion of real estate investors who enroll in any course, succeed, the few successful students are used to draw in other students who likely will not succeed.

Clean Photos, Clean Bathroom pics, Stated bed size. 

Quote from @Arvand Sabetian: Depends on your unit and size.

Tenant took photos and videos but nothing detailed - a single shot or two of a room from the entrance, so is saying fridge was fine, normal wear etc Next - If we are being nice and deducting ‘portions’ of the charges and tenant continues to grind away, or this goes to court, do the compromise and smaller amounts offered negate the full amounts that could have been charged

You can make minor adjustments based on the type of appliances (dishwasher, clothes washer and dryer, air conditioning, etc.) and the size of the rental.

My designer just did a similar size refresh for $1500 fee and $2500 in materials. 

What are some companies that others are using to insure multi-families of this size?

If so, as @Brandon Weis mentioned, they come in all "shapes & sizes".You'll get more assistance if you post an example here and ask more specific questions about it:)