I have been to Chicago in person but going over their real estate infrastructure, I'm quite disappointed .

It's like any relationship, whether that be a significant other or a friend, you'll have some disappointing ones, but finding the great ones is worth it in the end. 

I've also heard the argument that if expectations from great pictures don't meet reality, guests will be disappointed from the get-go.

You can sell leads, but i think you might be pretty disappointed at the going rate for online leads

Once they are paid off - they usually don't disappoint.

I am now in the process of changing PMs.I'm very disappointed in my experience with this investment, I thought Morris Invest was the way to go.

I've always come back a little on the disappointed side. 

While they might offer great service once you've purchased, so I hear, I've been disappointed. 

When the first disappointment had settled I felt grateful.

Cozy.co looks to be quite attractive and I've gone through their initial account setup, linked my bank account and all seems smooth so far - but I'm curious as to how the service functions in practice and if there are any "hidden" fees that the tenant or the landlord would potentially run into and be cause of shock/disappointment.