Luckily my customers were pretty loyal to me but you get the point. 

They offer interest-only loans, don't charge for appraisals unless the deal actually closes, and have great customer service (they actually close on time unlike some of the lenders my clients have chosen against my advice over the years who ask for my time for underwriting the day before closing).

Yes, custom for OJ.

I know people that are really good at their trade (plumbing, cleaning, electrician, etc) but they don't have financial discipline, they don't know how to market, they suck at customer service, they don't use tools to their advantage, etc.Cody Sanchez (lady in the video) buys different types of businesses and makes them profitable by applying basic business disciplines.

If you’re looking for speed, flexibility, and a customized solution for your investment, private money lending is a great choice, even if the interest rate is higher.

Once the company sends out an email telling their customers that they are their "family" you know everything else after that is going to be a line of b/s and deflection lol.I hope you are well.

To lump in bitcoin as cause for that would be the same as lumping in the average bank customers cash deposit when certain banks launder money.

I've reached out to customer service and received little assistance.

I, like you run my firs duplex with the same culture of focusing on customer service.

My customer service rep is a flipper and I love that because he knows why I want to do what I want to do and can discuss the approaches with knowledge.So far, the experience has been positive.