Software is a common question on BiggerPockets.

We add the tenant to our management software to streamline communication throughout the lease duration.

You can keep track of which expense goes to which property through your accounting software (even a spreadsheet would work).  

Jeff makes up repeated excuses and strange reasons as to why he can't/won't pay (i.e. family emergency, bank is rejecting wires, software/website is buggy, telling investors to go "f*ck their mother").I'm in a group with 30 other investors who were also scammed by him. 

I would recommend you really take your time selecting the right software.

Coming from a software engineer background myself, I have peers and friends around me that are starting to get into RE (they are afraid of the stock market) and you know how the market is in Bay Area.

I don't use any 3rd party software. 

Are you using any specific software for scraping or gathering off-market leads?

If it is your first, you don't need software just yet-- already there will be such a learning curve from how to manage your place and talking to customers.

If you don't want to use an attorney, you can make an LLC through the secretary of state website https://www.ohiosos.gov/businesses/information-on-starting-a... or other software platforms like zen business and rocket lawyer.