. -- got as-built plans from the previous owner and started marking them up in Microsoft Paint to show an optimized floor plan.

Microsoft Excel is another option if you want something more basic.For door knocking, or any other marketing strategy you decide to use, I recommend you keep in mind that this is largely a numbers game.

A lot of years ago, I wrote a technical paper on this topic (long before there were blogs or MicroSoft Word).

It does not take long to do it and I just keep the figures on a spreadsheet on Microsoft's Onedrive site. 

This link is how to use Mail Merge, the built in feature to Microsoft Word.https://support.office.com/en-sg/article/Use-mail-...With a list I purchased from Listsource.com, or you can use any list you create in Excel, I merge the data to fill fields in my Word doc.I will check out Kall 8, Vumber has a couple features I like.

Its a free ware version of microsoft word.

Microsoft PowerPoint!

I use Quicken for home, but I love using Microsoft Excel for my rentals.I have a tab for each property.I keep up with my insurance policy, who the tenants are, Magistrate for evictions, trash pickup day for each property.I keep track of who has paid on what date.I will add up all my receipts and I can find things in an instance.It makes it very easy to get my tax info to my accountant at the end of the year.I can color things to make it easy to find also.Just my 2 cents.John

Jd, owning one rental property and being a middle manager at Microsoft can hardly be comparable! 

Now, here is my take on what could be happening just from reading your post:If you are making any type of E-Mail/Written communication with these people, you should do yourself a favor and run everything through Microsoft Word and use spellcheck.