Then I removed my account and they are still charging me.

Remove value-add aspect at entry, now we have the specter of negative equity infringing upon options. 

The city doesn't do much in the winter for residents, let alone the tourists (besides the basics like snow removal).

The best defense against rats entering your property is to seal off all entry points (holes, cracks in walls), remove food sources (dirty dishes, food left in trash cans), and water sources (like leaks). 

We also allow removal of a tenant from a lease as long as the tenant group is in good standing, and the remaining tenants qualify again based on their combined income. 

They won’t remove it. 

Originally posted by @Kathy Fettke:Account Closed and like I mentioned earlier, we found out about their shenanigans very quickly, so only a handful of people contacted them, and we immediately removed them from our referral list.this has happened to all of us in the industry myself included..

If you ask the manager to justify a fee and he starts hemming and hawing, move on or require them to remove the fee.

.- Tenant submitted a work order for low water pressure in 2 bathrooms- Tenant submitted a work order because the garage door doesn't close all the way and left a 2-3 inch gap at the bottom- Owner initially refused to address either work order- Owner demanding the tenants place furniture pads on each piece of furniture- Owner calling multiple times to speak through the work orders, asking when they've been scheduled, calling a couple days later requesting the invoices- Owner calling because they want to access their storage in the basement so they can remove several pieces of furniture being stored- Owner now emailing requesting multiple property inspections throughout the lease cycle- Owner questioning my experience and relative PM knowledge because I'm not following up with her in a timely manner (the following day after the work order)Keep in mind, this is 2 weeks after the tenants had moved in and the tenants are very happy in the home.This is something we see on a regular basis.

If you ask the manager to justify a fee and he starts hemming and hawing, move on or require them to remove the fee.