I even called the company phone number on the web site to confirm that I was corresponding with the VP Of Sales.  

@Angel Lomeli in our opinion, you have this backwards.Recommend you first figure out the property Class you want to invest in, THEN figure out the corresponding location to invest in.If you apply Class A assumptions to a Class B or C purchase, your expectations won’t be met and it may be a financial disaster.So, when investing in areas they don’t really know, investors should research the different property Class submarkets.

@Scott Suryan Joseph gets compensated for referring people like you to his "turnkey team".You can ask him about it, but he'll probably be open about it with you without asking, to show his integrity.Recommend you first figure out the property Class you want to invest in, THEN figure out the corresponding location to invest in.If you apply Class A assumptions to a Class B or C purchase, your expectations won’t be met and it may be a financial disaster.So, when investing in areas they don’t really know, investors should research the different property Class submarkets.

I also keep an email subfolder for each loan to track correspondence. 

Hi Michael, it depends on the loan product/type and the corresponding guidelines. 

We have blueprints and correspondence between the grandparents and FLW. 

You may be penny-pinching too much and they don't like it, so they are giving you a level of service corresponding to what you want to pay.Or, they are incompetent and you need a new PMC.

@Julie Bourdon investing should be approached logically, not emotionally.Recommend you first figure out the property Class you want to invest in, THEN figure out the corresponding location to invest in.If you apply Class A assumptions to a Class B or C purchase, your expectations won’t be met and it may be a financial disaster.So, when investing in areas they don’t really know, investors should research the different property Class submarkets.

I can’t get you to respond to any correspondence that doesn’t tarnish your reputation in some way.

if you borrow against your equity, how are you going to generate cashflow to pay the corresponding mortgage payment?