I communicate directly with head of the outfit which is nice.

I agree that having clear communications with your realtor on a regular basis is a good idea.

Wondering how smooth the transaction was and how their communication is.

What's important is communication between you two. 

Hey @Joseph LizThere is better communication if you go direct to the seller.

He apologized that the workers did not communicate before blasting four holes and promised he would install a different kind that does not inflict damage on the ceiling AND patch up the holes.

@Scott Scharl I'm speaking in terms of managing communications, distributions, etc to our LP'sI've been looking at software like syndicationpro.com but it's too expensive right now.Features that software like that offers, but at a bit lower cost would be perfect.

No gifts our communication outside of what is necessary to properly get the tenant moved into the home.

It was a simple lack of communication with the seller and I felt I could not go around the agent (that I worked for).   

As a landlord and property manager for 38 years I have found the city and county are very willing to work with us so long as we have good communication and they know that we are working on solving the problems.