I did hire him to renovate my NYC coop, and found that at the end of the experiment, although I was very happy with the quality of the work, communication between us was difficult and his subs were less than forthright. 

Usually I mention that I just want to connect up for possible future communications, questions or mutually beneficial possabilities at helping each other.

No increase in rent or change in lease or signed statement was imposed, just written text message communication. 

Also a frustrated  because her lack of communication could have done damage to my investment.

What you should expect from them depends on how light we're talking here, but at the very least you should be getting some clear communication about why the discrepancy arose. 

Property in San Francisco area, tenant late for pymt for the first time, extremely demanding & difficult to deal with (that shouldn't warrant an eviction though). 5 day grace period has passed, we are 3 days past due date and he is not being very communicative.

Someone that communicates and answers their phone That is extremely important to me.If we have property managers here please let me know and if you have recommendation please get me the contact info.Thank you

I communicate very often with him.

@Dillon McGough Yes these were cold tours and we are currently communicating with 2 of the owners.

The vacancy thing I think was a communication issue.