Hi, @Andrew Holmes Thank you for sharing this--extremely helpful. 

I started this refund request process 12/29/23 and it has been extremely frustrating in its' own right, to say nothing of the challenges that prompted the refund request being made in the first place.

Verifying last 2 years of rental history and income extremely important to find the “best of the worst”.Make sure you understand the Class of properties you are looking at and the corresponding results to expect.PM us if you’d like to discuss this logical approach in greater detail!

If I did set out to invest in the local area, I would scrutinize the numbers like crazy and be extremely conservative with my estimates.

If it is the same, there may be a tiny, marginal benefit* that is not worth the extra confusion.  

Beyond something of extreme nature I find most things are repairable, especially if it’s a rental.

If so, then they are not considered real property and you are dealing with the land value only.If they are stick built tiny homes on foundations, then that is something else.

You are in a deep **** if they declare tenancy and eviction can be extremely painful.

Looking at Wichita, It seems like many neighborhoods have extremely high vacancy with 20%+ in many.

If you haven’t already, make sure you’ve documented everything thoroughly—photos, messages, invoices—and highlight the guest’s negligence, like leaving windows and doors open in extreme weather.If you haven’t heard back after asking to escalate, follow up again and politely but firmly request that a senior claims specialist review the case.