It may feel uncomfortable at first, you may have to find what works for you, but if you want to consistently find potential deals without immense competition it's likely where you should start.  

Over the last several months, the tenant has been letting the dog poop all over the yard and routinely doesn't clean it up.

One customer said they were uncomfortable with the neighborhood and didn’t like seeing the other home so close to ours.

I do these routinely for my clients and we use our own money.you provide a first position loan at no more than 55 to 65% of finished value.

It was so good I put off my 2 hour walk that is part of my daily exercise routine. 

Anything higher is a harsh, uncomfortable blue light that feels like high noon to our brain).  

If you are uncomfortable investing your own cash, how will you convince others to invest their money?

The crew car was a bit aggravating as people routinely disrespected the rules and drove like maniacs.

A few important things I would be looking for:1) the experience and credentials of the broker who supervises the company as well as the lead property manager2) the services they offer and how they line up with your needs and expectations3) the use of technology to make their job and yours easier 4) if they have a landlord-tenant attorney on retainer to help guide them on legal issues (not to mention the creation of lease agreement, landlord forms and notices, etc.)5) their process and policy for a) listing, b) application, c) tenant selection, d) routine inspections, e) maintenance services, f) property and tenancy update reports to you, g) lease enforcement policy, and f) move-out process.6) property owner reviews (you can't always rely on Google reviews, because they may not reflect actual quality of the company, but still) 7) beneficial programs for both owner and tenant 8) a property management agreement that would indicate they know what they're doing and have the experience to know what matters in a PMA.

I'm sorry to hear about the situation, and I understand it's uncomfortable to delve into personal matters.