So, what you see is the part that's caved in is the ceiling directly below the toilet of the tenant upstairs. 

If the toilets don't pass the ADA test, I would definitely go that route. 

It was original down to the pink toilets.

I could essentially be flushing $1000 if it turns bad.Could be a toilet seal, could be a pipe busted under the slab.

Tenants should be paying for anything they did that required repairs during the tenancy (eg they caused the toilet to back up, they pay for the plumber).I don't know what software to recommend, but you can do a lot of it in excel in a single file, just use different worksheets for each property within that one file.

We have been getting people complaining that we only leave 1 full roll of toilet paper on each of our bathroom toilet paper holders.

then when something similar to something you have seen comes up, you'll have a much stronger idea of whether it might pan out or not.and - would walking the properties give you more info than you would get from an experienced contractor or inspector? 

Now, of course, there are no secret IRA agents watching you to see if you go change that light switch or toilet flapper yourself, so take that for what it's worth.

@Bowen Taylor Payson@Sean Pan has a meetup in San Jose, and I think it meets tonight!

I would simply have left a welcome kit for each renter that included some shelf paper, toilet paper, and a new milky white shower curtain, plus a small bag of Purina if they have a pet.