PMCs are a really great way to help create a buffer between you and some of those tenants that can get to you.

The majority here are giving sound advice, don't shoot from the hip on this one, get zeroed-in and consult a lawyer.Nobody here wants you to be in a kind of whizbang situation you feel uncomfortable in, but neither are they rifled to see the scope of such buffering the rights of others.Bottom line, guns can be scary when you are unfamiliar with them.

We are a mom and pop 10 SFH operation, and we value a good rapport with our tenants/clients, simply because there's no buffer between them and us.  

See if there is another person you can deal with on the renters end, a brother, mother sister u can talk to also, if this person is nuts, they would know, and it gives you a buffer that may help talk this guy off the ledge!

Ultimately he is party to the crime and he may be participating as the buffer in the middle to keep people from finding the owner. 

This is super important because if you miss on point #1 above, you still have a "buffer" to insulate you to some degree from short term market fluctuations.3)I ALWAYS make sure financially I can easily afford to hold the property through thick and thin.

You hired them to do a job AND give you a buffer between the day-today operations of being a property owner so you can do your best and highest work as a Real Estate investor.Why would you want to give your residents your direct contact information?

A realtor noted that in California, the inhabitants have one month of "buffer" for each year they've lived on the premises.

You'll have a value buffer and no PMI.  

The DC area to some extent will be buffered by the Federal government and some areas I imagine tech-heavy areas where many people can work remotely may fare better than other areas.