This is the simplest method, but it also means your tenants are more likely to abuse the utilities by leaving windows open with the heat or A/C running, leaving lights on, ignoring the toilet that constantly flushes on its own, etc.3.

I started communicating with them via text messages (they don’t seem to read emails) 4 months in advance about the rent increase and they assured the increase was fine and they wanted to stay.

Aside from the traditional example of acquiring a 2-4 unit property, there are other creative methods of house hacking.

Communication by all parties is key. 

Take photos of all damages, keep copies of all incident reports and communication records with your tenants, fire department, and insurance company.I would strongly consider working with a reputable public adjuster, especially for a claim of this size.

Through face-to-face interactions, you can establish trust, convey authenticity and leave a lasting impression that transcends digital communication. 

But if you have a little money to invest, then skip-tracing and contacting property owners is another method. 

Have you communicated your buy box clearly and the areas you would like to invest? 

So, I'll for sure adjust how I communicate in future to avoid that disconnect. 

Not looking for a direct referral or recommendation but open a line of communication so I can express my interest and how I could contribute to their company.