Thank for that information as I am having the same problem but the family is still in the property and won't respond to the attorney that send them a lot of letter and phone call.

I’m considering having a lawyer send them a certified letter, though I know that will still come with a significant fee, which is still preferable to full service.

Property Details- Size: 64,000 SF Class A mixed-use building - Commercial Space: 25,000 SF - Residential Space: 39,000 SF (32 duplex apartments, 2BD/2BA) - Parking: 165 spaces Vacancy and Rental Status35% of the prime commercial space (about 10,000 SF) was vacant and not marketed for rent online. 13 of the 32 duplex apartments were rented at 35% discount to comps What made you interested in investing in this type of deal?

Quote from @Donna Johnson: Quote from @Judy Foster: we too have tried a small investment in their notes and we got the same letter yesterday. 

Then refi into conventional or commercial loans, probably need a mix of lenders.

The letter also stated that the current landlord should have begun collecting payments toward to the security deposit upon receipt of the letter they provided me, which they did not. 

Property Details- Size: 64,000 SF Class A mixed-use building - Commercial Space: 25,000 SF - Residential Space: 39,000 SF (32 duplex apartments, 2BD/2BA) - Parking: 165 spaces Vacancy and Rental Status35% of the prime commercial space (about 10,000 SF) was vacant and not marketed for rent online. 13 of the 32 duplex apartments were rented at 35% discount to comps What made you interested in investing in this type of deal?

So now we also sent her a letter asking her to prove this disability. 

Hey Phil, I remember that jittery mix of excitement and nerves when I decided to step up from the smaller stuff.. it can feel like you’re eyeing a big mountain and wondering if you’ve packed the right gear.

Please verify with zoning and ask them for a verification letter so you can have approval on hand.