He is basically saying that each loss for each rental home can only be applied to the same home and not use the looses of the entire portfolio. 

please provide their name and number. if you refer a friend and you each end up renting separate apartments from us then we will pay you a referral award.Again we hold these answers loosely and use them to guide our questions to their references. 

So it's really a bad deal for $50 or $100 extra you are risking to loose thousands.Similar with renewals, while we do stick to annual increases, we keep existing leases a little below fair market.

If you loose in small claims you have the right to appeal.

I really liked the guy and I don't want to cut him loose, but this is business. 

I would strongly tell them needs to be done within the 3 days and that you are loosing rent because of this etc. 

You can exchange ideas with your agent and have him work something out with the other side through conversations but once you all agree on a plan you MUST GET IT IN WRITING so everyone is legally bound and your EMD and interest are protected. 

Things like leaking pipe under sink, downspout that needs securing, sewer vent pipe out to the attic, missing smoke detectors in a unit, loose material, etc. are all very easy fixes that we would be happy to make for you. 

Faucets are all damaged (missing a cap, handle wiggly, loose): I had all replaced.9.

If I let them run loose it would probably be 5k-10k a year in unnecessary costs.Also the work does come in spurts so it isn't consistent.