@JD Gunter I agree and should add that I spend 2-10 hours on the phone/zoom with each applicant before I let them into the program. 

Calling on the phone is usually useless as they'll tell you to come in.

Quote from @Jackie Liu: Hello BP member, I have a friend who currently owns several SFH rentals that is currently managed by a PM in Indiana, according to them the PM has been unresponsive for 3 months, all their attempts to reach the PM has been uneventful (phone, message, etc.).

They’re requesting what feels like an unreasonable amount of information, and the demands keep escalating.So far, they’ve asked for:A video tour of my home officeCredit checks on me and my partnerCopies of the deeds for every property we ownA copy of my partner’s home lease and utility billsBusiness phone billsA signed letter from the bank verifying our accountsBank statementsHonestly, it feels more like qualifying for a loan than trying to become a customer.

There are 2 group calls per month with Jerome leading the call; it is scheduled at 2 pm PST (not ideal for most people regardless of time zone), Jerome was always late, there is no agenda or plan for the call, his phone reception was interrupted constantly to the point that his line would drop, and each call has ended abruptly with Jerome saying he had another commitment he had to get to.

One, societal norms that your phone only rings these days for someone selling you something or something bad happening.Two, these are passive investors.  

If that person were to get hurt somehow and then expect you to pay the medical bills or become disgruntled in some way it is just a phone call to DOR, OSHA or L&I. 

Does AHP have an investor portal or just email/phone for fund subscriber communications?

Whereas they wouldn't leave me alone before I signed, now--- I can get no one on the phone, and am required to use a text line.

Over the phone (because I was on vacation), I called him and told him he needed to return everything or I would file grand larceny charges.