There's really not a cost-effective solution for utility monitoring for SFR, other than Nest.WhatsApp for business communications is lmited - how do you scale and hire someone to handle, while being able to track what they do?

There is much to learn: pricing, marketing, screening, contract law, lease enforcement, late/unpaid rent, property abandonment, squatters, maintenance, tenant neglect or abuse, communication, and 417 other things.Buying a decent property but not managing it well can impact your finances, marriage, sanity, physical health, and desire to invest.

This is both a communication and a quality example. 

Quote from @Katharina Bormann: I address the importance of clear communication in my book.It's not enough to tell them what is wrong.

I've found that having a good team of people who trust each other, stay in their lanes, and communicate are the biggest reasons we have succeeded.

I had tried to establish direct communication with jesse, but the GC did not want me talking to him.

The lack of communication is typical in this business and a reason why we opened and have done well. 

Maybe they communicate differently but have good intentions.

Make sure you understand their timeline for funding—speed can be crucial for flips—and their experience with similar projects.Look for a lender with clear communication, transparency, and flexibility.

Your contract is evidenced by the spreadsheet, payments, and likely other communication about the work.