When maintenance is scheduled, we send out a reminder, and if they won't be home, they can easily authorize entry.Sometimes, our contractors will contact tenants directly to arrange the most convenient dates and times for visits.

If your manager is just 'keeping an eye' on things, collecting/reminding on a few rents here and there and some light cleanup while being compensated in free or reduced space rent then classifying them as 1099 subcontractor is great. 

Friendly reminder to anyone else reading to carefully review your PMA before you sign it and before you decide to change property management companies.  

Remind them of quiet hours, city ordinance, right to quiet enjoyment, etc.

I had to remind them a few times of deadlines but they did a good job overall.

It’s a great reminder to trust your own due diligence and not let others make critical decisions for you, like hiring a property manager.For future investments, building a trusted team and maintaining direct oversight is key, even with remote deals.

I would mention to Tenant B that I was visiting Tenant A and smelled what seemed like marijuana smoke coming from their side and remind them there is no smoking permitted inside the house.

I knew that but seem to always want to be reminded.

https://retipster.com/164-arturo-paturzo/Your situation reminds me of this podcast.  

I have to remind myself to have joy and be thankful.