My tenant is also nonresponsive to all communications so they may not even show up at this point.

This company charges 15% on top of any maintenance requests in addition to their normal fees but all I need to do is approve the estimates - they do all the work/communication with the contractors.Recently my PM sent me a few maintenance requests: a $1400 to fix some plumbing in a bathroom (clogged and leaking - contractor says they need to cut the pipes, reroute and replace some plumbing, recaulk.

lol it was a lot of communication and laying out upfront what we wanted/needed from the deal and then making sure it was all written out in the paperwork.

Some piece of communication is missing.  

You want them all to be able to communicate well with you and with each other.

A copy of our current driver’s licenses (for both of us).Again, all the verifying documents have been submitted through Zillow, but now we are communicating with the wife via email (outside of Zillow).

You want a platform that has built in TCPA protections as well as a multiple communication channels besides voice such as SMS and email.

I also diversify into alternative real estate, like self-storage, to stay ahead of emerging trends.I’ve learned valuable lessons over the years, particularly the importance of clear communication and aligning expectations in partnerships.

Transparency, regular communication, and clear milestones have been critical to making this successful.For those of you who are considering working with private lenders or want to improve your deal structure, I hope this gives you some food for thought.

As the property manager, it concerns me that the software does not allow me to select message timing and verify content of communications that are sent directly to MY tenants.