Just remember: most negative reviews are written by problematic tenants.

My problem is that this house has a negative cash flow. 

When including maintenance/cap ex, vacancy, pm, misc he will have little, and possibly negative, cash flow.if he invested almost $250k to add less than $150k of value (assume some of the current value came from the home appreciation), there is no cash flow until the initial negative equity position is recovered.  

Negative CF is foolish. 

Is $150 negative cashflow a lot for you?

Instead of jumping into an expensive Long Island market with negative cash flow, consider investing in a Texas market like San Antonio, Houston, or DFW suburbs—these areas offer strong rental demand, lower property taxes than NY, and better cash flow potential.

This creates a large negative equity position.  

Is there some reason that you or the company simply don't discuss what happened and use this as an opportunity to turn a negative post into a positive one for the company?  

You're also correct that 4 star is officially good but, in reality, it's one of the lowest ratings that's being given and it has a disproportionate effect on the property's rating when we list a new property and so we haven't had that many guests and reviews yet.

In long run could have some negative consequencesalso Is it just residential or commercial as well?