Relationships are key, but with little exception, loyalty is not rewarded in this industry.

Impact: Builds long-term customer loyalty.

I would love any and all feedback on the topics and frequency of these messages. 1 Week from check-in:- Thank you again, welcome- Ask about reason for visit- Directions- Attractions in the area- Any specifics about checking in our finding their property (apartment type single family structure can get confusing for first timer which suite)- Parking Instructions- Ask for any questions we can answer ahead of time- Provide contact number if need direct contact1-2 Days Out:- X number of day reminder, excited they are joining- Ask for follow up questions- Video instructions on how to find their suite/apartment (link to video player)- Check In instructions- Wifi instructions- Parking Instruction reminder- Google Map and Apple Map links for their phone GPS- Contact number reminder for their stayEvening of Check-In- Ensure they're settling in- Confirm we want them to have a 5* experience- Contact number reminderMorning of Check-Out- Thank them for staying- Ask for feedback on how to improve amenities onsite- Check-Out Time- Check-Out Instruction2 Days after Check-Out- Thank You for staying- Ask for rating on booking platform- Offer Loyalty discount for return stay- Ask for Referral

If someone cannot show me loyalty then I do not want to work with them. 

Is that not a flagrant violation of the duty of loyalty that agents are bound to? 

He’s obviously not motivated by friendship, loyalty, reputation, fairness, morals or ethics.  

On the other hand, your buyer's agent is 100% on your side, and as your fiduciary, owes you loyalty and honesty. 

Very true, and a lot of lenders, especially like fix and flip lenders have sort of a "loyalty program" where more deals equal better rates and better leverage. 

I will show my loyalty to you, as long as I get it back. 

Plus they give you 14 days free trial.Carrot has great customer support too and money back guarantees.Neither had to spam forums to market.If this isn't willing to do a free trial for an ongoing need software, I'd be wary.It is only $99, but it may be a PIA to cancel...no users of a brand new product flock to a page all at once to defend a product.even Google doesn't have that loyalty :)