It has been great in giving my tenants access to their leases, sending them monthly invoices, and they can also put in Maintenance Requests.

Hey, we need to send out some invoices!

Are all my invoices uploaded to my owner portal?

Do you write up an invoice?

PayPal or have them invoice you 

Enter a maintenance request, assign a vendor, attach a fake invoice.

Here's the pertinent info (and yes, we're trying to engage an attorney but they all seem to be booked up in San Diego):- Property has changed hands a couple times in the last few years, so paperwork/leases etc are a complete disaster- Tenant is currently of the opinion that his lease doesn't actually hold him to anything (ex: he clogged his shower and sink drain, we had a plumber fix it, he claims "I'm section 8, I don't pay for anything" and then got hostile and incoherent via email + voicemail about it when we sent him the invoice)- His old lease had no mention of it being a non-smoking unit, so he's smoked for years in it and the damage to the unit is going to require a complete gutting. - He's currently well below market rent for the property, but last owner was a big company and they maxed out his rent increase at 10% last March 2021.

This is where you only pay 90% of the invoice amount and hold that last 10% of every invoice until the end to keep them motivated to get across he finish line.

In essence, what accountants and engineers try to achieve is creating a detailed invoice for the RE property. 

They had the audacity to give me an invoice of work done that contained one line "repairs".