On the lease signing day, the PM company said the tenant didn't show up, which we just viewed as an opportunity to continue to work on the house and no big deal.Then, we get a call out of the blue directly from the potential tenant who made a really strong case about how they'd be a great tenant, how much they loved the property and wanted to be there long term - it was close to many excellent public schools (walking distance to a great K-5), but they really had a huge problem with the responsiveness and communication of the Property Manager and felt that they blew the deal by not showing up at other agreed upon times and just general flakiness.The thing is, this is our first rental and we don't know what to expect from the Property Management company, but the criticism on the responsiveness and availability does ring true for us, many emails have gone unanswered (we've had better luck on the phone).

Their name will be highlighted in blue.

I would be particularly interested in the most established providers in a particular area of operations, the ones that won’t be going anywhere, and may be considered the blue chips or market leaders of the industry.

When you do it right, their name appears highlighted in blue in your post.

Once I see your name I click on it and voila your name gets filled out 100% and is highlighted blue.  

Is the ole yellow letter with red ink thing really the best way to go about it or could I try blue ink?

Will be buying properties in the Blue Springs and Lee's Summit general area. 

In my experience, this applies not only to "D" and "F" caliber neighborhoods in the inner city, but even many stable blue collar inner ring suburbs in these MSAs too.

I would start with what John said, and if you have any of those 10 minutes left, go up to the blue bar at the top of the page, hover over Forums, and choose Recent Forum Posts.

The few that finally did, i asked them a series of questions & chose one that i thought would fit my needs (history working in blue collar/diverse areas, section 8 experience, lead cert experience).