Yeah @Jeremy Decker - Apparently the webinar software's servers crashed.

ESRI offers many free or inexpensive online classes on their ArcGIS software and I'm sure there are CAD/drafting classes at a local college.

What bank or software do you use, and what features do you have when doing autodraft?

However, you shouldn't have to spend hundreds of dollars, or thousands of dollars on a software program to be able to use QuickBooks, when all you need to know is how to use QuickBooks. 

If you want to see my trello template that I used for tenant screening, PM me.It is probably not the most efficient way of screening tenants at scale, but for smaller investors who are not yet paying  for CRMs or property management software, it seems like a great alternative.

Has anyone in the BP community used this company and what was your experience with their software? 

Then I crunch in the numbers in an analysis software to determine the NOI/ROI, Cap rate, ect.

How much does it cost to do ...seems like software is needed..?

They should of deducted the leasing fee from the rent and then showed you had a remaining balance with them.They may be operating on a different property management software system and have to do things differently.You need to have a good understanding of your management agreement agreement with the management company. 

Our privacy laws prevent the use of the fancy software you Americans can take advantage of.