In my opinion, the one segment of the real estate industry that will be most impacted by this crisis is commercial retail.

Within this market segment, you're typically competing with investors only so the success/failure calculation is the same for all potential buyers (i.e. everyone is all on the same level of playing field, everyone is looking for cash flow).To answer your question - is it the metrics?

When the market picks up, and different segments will pick up at different times, you seem well positioned to always be growing.

Remember, agents & appraisers always disagree on market analysis & values but appraisers are the ones that have the final signature when loans are needed.Investors not familiar with the market have an idea of how their investment will be analyzed by an appraiser with the class segments with this thread now. 

Playing the appreciation game is a huge gamble, with a lot of unforeseen future moves with rates and segmented markets. 

Instead, we give MTR residents contact info for our cleaners and allow them to make the call.Re: pricing, we see different market segments within MTRs. 

Operating in a niche segment of the business may allow you to operate without much competition, but a niche may can also be so small as to prevent you from making the money you want or need.

(So long as you've been consistent and have worked on your skills in talking to this segment of the market.)

You can also segment lists by locations, how they found you, etc.I think we can complicate the business and spend a lot of money on stuff that doesn't really make us money.  

Cement and tile do not play well in our northern climate (unless they are heated or restricted to areas like washrooms and laundry rooms), but we use linoleum, bamboo, hardwood, laminate and even vinyl (plank, tile, or sheet) depending upon the unit and the market segment at which it is targeted.