We are a community that has strong manufacturing which supports strong wage growth and jobs. 

Bonus points if they can refer you to reputable contractors in the area. 

Note investors who think learning from people who scam others out of millions is a good idea and a way to have a good reputation in the space. 

You do that with skill, time, and reputation.

Our agent seems incredibly stressed by it all, she's spent decades building her reputation which is now being dragged down by this guy but I don't know what she can do.  

The website 51west.properties also scores low on scam advisor ("owner is using a service to hide their identity, high number of suspicious websites on the server, registrar has a high % of spammers and fraud sites, website is (very) young, website appears to be hosted by a company with a bad reputation", all according to https://www.scamadviser.com/check-website/51west.properties...)Trust your instincts. 

Reputation and referrals matter.I invest out of state, and I’ve been burned by bad contractors before—it’s a fast way to lose money.

They can change terms basically at anytime before closing for non-owner occupied - is it good for the reputation - absolutely not - but it does occur.

I’m having issues with them as they’ve grown & only worried about their  reputation & anyway to make extra money.

We have a direct engagement with the manufacturer of Helix Mattresses and we have been using this as a perk to our clients who are either coming onboard with new properties or for clients in need of upgrade or replacement.