@Brett RiemensniderYou don't need to provide anything to your tenants tax-wise.

Also consider networking with investors active in those areas who can provide insight on what’s working.

While I do believe that some of the posters on BP are able to do a quality job self managing their portfolio of STR properties, they are spending a lot more time doing it than they’d like to admit.10 years ago in many markets STR provided outsized returns.  

Just stating that waiting will also likely make the cost of what you want to buy go up if the last 98 years of real estate data provides the future direction.

Has anybody invested with them who can provide some valuable feedback?

Providing superior service, cheaply.

Contact the utility provider and get a historical average based on the last year of use.

The utility company doesn't manage your property...they provide paid services until they're not paid anymore. 

If they did not provide a forwarding address we send it to the unit address, hoping they filed a change of address form.

I wanted to provide an update on the status of my situation.