When we were initially introduced I was going through a hardship and trying to identify solutions Jeff, workshopped a ton of strategies I could use WITHOUT using a lender, so that I could be in a better position to make a more sound decision in the future. 

If you generated a bunch of losses with pre-in service expenses then those were incorrectly accounted for, and should be improvements/basis items. 

Thing is, they have to take time off of their job and fly in to Ohio from California to do the repairs which are always done incorrectly, and it always takes them 3x longer than us.

I am not sure if the market is saturated and Covid home prices have made returns difficult or if I am looking at this incorrectly.

These are some of the ways the clients could be affected by property managers who are not prepared: Extended VacanciesInadequate marketing strategies and tenant screening processes can result in prolonged vacancy periods, translating into substantial lost rental income.High tenant turnover due to poor resident relations further exacerbates vacancy losses.Inadequate Maintenance and RepairsNeglecting preventive maintenance and delaying necessary repairs can lead to accelerated property deterioration and higher long-term repair costs.This can also negatively impact tenant satisfaction, contributing to higher turnover rates.Legal and Compliance IssuesLack of knowledge or disregard for landlord-tenant laws and regulations can expose investors to costly legal disputes and penalties.Failure to properly handle security deposits, evictions, or fair housing practices can result in significant financial liabilities.Ineffective Financial ManagementInaccurate budgeting, expense tracking, and financial reporting can lead to uninformed decision-making and missed opportunities for cost savings.Failure to optimize tax strategies and leverage available deductions can further reduce net returns.Diminished Property ValueInadequate maintenance, high vacancy rates, and poor tenant screening can negatively impact a property’s perceived value and appreciation potential.This can significantly affect the long-term return on investment when it comes time to sell the asset.While a 10% management fee may seem reasonable for a well-performing property manager, the cumulative impact of mismanagement can quickly escalate the effective cost to investors, potentially outweighing any perceived savings on the management fee itself.

Loan officers or the particular lender  have nothing to do with the decision but some do like to take credit.  

@Carolyn Guertin investing in Detroit should be done on a block-by-block basis.That's actually difficult to do, so we ranked 104 of Detroit's Neighborhoods on our site as Class A, B, C or D to help investors make better decisions and NOT get ripped off.NEVER try to invest in Detroit using zip codes!

I'll think about getting a different agent for the next deal if there is one, but since I'm in the attorney review period for this deal now, time is tight for me to try to get info for my questions above so that I can make an informed decision. 

It comes down to a business decision and not a moral one for me. 

A good mentor with “one on one” teaching would not have allowed that to happen and would keep you from making those mistakes.Also, you should have been given the option of a money back guarantee, like we offer, if for some reason you don’t buy a property.But to use your experience of making bad personal decisions, after the fact, to try to reason that you are better off going on your own, is simply called "self justification" and is not consistent with the picture you paint.Wow, what gave you that impression?