For this situation, communicate very clearly and bluntly with the tenants and try to realign expectations so they don’t do this same with you.

There has been quite a bit of complaints in the past year of IHA mishandling payments or not paying at all and little to no communication.

MiThank you, I believe virtually all markets are over valued, but over the long term many (including my primary market) will have appreciation in excess of CPI. 

Most (virtually all) are giving values below the main ppsf. 

The most recent job fair featured over 20,000 open positions.In ConclusionWhile nothing is guaranteed, the combination of population growth and limited land for expansion virtually assures that prices and rents will continue to increase.Thanks for reading my post.

They are also very unresponsive, you'll get a lot of upfront communication while you're signing up for things and then they disappear. 

I host a free virtual one every Wednesday (that is not new years day) and would be happy to send invite if you like. 

Start by documenting everything—dates, incidents, and any communications.

Sellers are notorious for not communicating any changes in their unit counts to avoid paying taxes.  

Document all your efforts, including repair invoices and communications, to show you’re acting in good faith as a landlord.