If you're seeing a charge, shoot me a direct message with the email on your account and I'll be sure to help out :)Also, although our official refund policy is consistent with the industry standard of not refunding after purchase, we actually do often break that policy as long as someone reaches out the same day.

But you want your policies to be fairly firm. 

Health and safety inspections don't seem to care much about zoning or permitting issues.

This is all a safety net for landlords to not have any liability from a tenant if they are providing false information.

I would caution on having a high deductible / inadequate coverage policy with a property in Athens.Dan, a comment you made that I don't concur with is the cap ex on a new build of 300/month, unless it was a low quality builder (I have no idea who the builder on this property is). 

Typically these policies are also capped at a max interest rate around 8%.

What is your refund policy? 

Your policy should be that the applicants have an SSN or ITIN, period.

I always just explain nicely that it’s my company policy to deliver the required notice and collect the late fee as per the lease every time rent is late, no matter what, sorry no exceptions for anyone as I treat everyone equally and adhere to the lease agreement that we both signed.

They focus on safety issues, such as wood rot, water damage, and structural integrity of balconies and decks.