Please respond and reach out.

With an extra vacancy or a maintenance issue or an extra turnover, this is definitely a negative cash flow producing investment.So when you say the rent growth and value growth have exceeded your expectations, I would love to have you respond as to how that is possibly the case. 

There's a few other exceptions such as a tax lawyer, but I find that a lot of folks find comfort in just having me respond to any notices that they might get.

I won’t be responding to this non-sense anymore. 

There is usually not much that compares with what we offer, so we only compete apples to oranges, so incentives are not a good tool for us.The types of tenants we want (multi year) also respond better to an adjustment in rent than an incentive.

How are guests responding to the multiple units on a single lot or is it a larger piece of land?

I'm not really sure why you are responding to my comment with this wall of text that at first glance appears to refute my position that GP's are to blame, but does not actually provide any argument.

Why spend 12% for someone to manage a property in good shape where you just collect rent and respond to an occasional need?

We have even first-responder equipment ready (carpet fans, dehumidifier, puddle sucker pump etc) to deal with the issue quickly and curb the damage, before we get the contractors in to do the repairs.

@Jason Wray, thank you for taking the time to respond this makes a lot of sense.