I would recommend my main PM because he checks a few key boxes: 1) no time commitment (i.e. he doesn't try to lock you in for a year), 2) uses PM software so you have some visibility into what's going on, and 3) has had strong and frequent communication.

They have also hired some new experienced personnel that should help alleviate the communications issues we were having, but we won't know for sure for several months. 

If you can see yourself adding value or forcing appreciation than I would find a way to communicate that to him to put his mind at ease on the potential depreciation.

I live in Ashburn VA, but don't mind communicating via email, phone, and texts.

I tried a few times and it was uber frustrating i just never went there again.. and being an agent representing a buyer it was painful.. your buyer is e mailing you everyday wanting updates.. listing agent wont communicate becasue they are swamped and have nothing new.. it was very unproductive way to sell inventory.. but we had to remember this was a crisis and banks simply / and servicing or asset managers simply did not have the man power to deal with it all.. 

I've been pretty good about doing most analysis and communication by email up until a property seems viable enough to walk, but hadn't thought of tracking my computer time to hyper analyze hours spent....probably have burned quite a few figuring out the methods of data collection and analysis.

The communication at this point is a careful dance.

(Communications with seller are difficult as she claims she doesn't have a phone or e-mail.

Explain the termination is due to a series of events and since there is threat of litigation, you would prefer that ALL future communications be through your attorney.As far as insurance.

Communication is key to a good tenant relationship.