You could save yourself lots of headache just be starting a small notebook, to pick a somewhat extreme example (i just use spreadsheets).Your profile says you are starting out. 

So, pick a couple places you're interested in and find out who travels there and why.

There are numerous strategies so pick your poison.

So even if you pick a state with stronger protections like WY or NV, the cause of action arose in the state where the tenant fell, so likely that the court where the accident happened would have jurisdiction.

I did say ok to someone whose Girlfriend had a service animal she brought on site to pick him up when they went out.

The numbers favor the people who cap, and the little guy (selling under $4 million/year) ends up picking up the tab.

I, too, aim to be as accommodating to residents as possible.However...For my own liability protection and personal sanity, I'll only schedule our group viewings for when the resident can be physically present.For one thing, I'm a digital nomad (currently living in Colombia), so I'm likely never going to be conducting their viewing myself.But mostly, I don't want a resident claiming that some priceless heirloom went missing or got damaged after holding a showing in their absence.We'll pick a convenient time, typically 1 hour on a Saturday afternoon, and set appointments for up to 6 pre-screened buyers to take a look.

I haven't payed anything upfront so it is not a money issue, more the fact that there are half done jobs left behind and another gc for sure will quote me more to pick those back up.

Picking up the phone and discussing with them is best when you have a specific property to discuss, otherwise their website has good general information. 

When you start talking about scaling and it's hundreds of units/accounts it's just not longer easy to pick up that many rapidly.