My company manages several properties in Boise, we are hands on communicate clearly and consistently with both tenants and owners.

She handled everything, fast and was always quick to communicate by phone or email.

If you need a good connection from Realtors/Investors then I recommend communicating with Douglas Skipworth of CrestCore Realty.

Don't do that.These people where horrible, not only crappy communication, telling me wrong dates and math errors on the closing docs; they did not record the deed, until I called them a month later and asked for a copy.

Most owners or owners acting as PMs keep it professional with no emotional ties to tenants and keep it running as a business.

@Brian Pleshek made some good recommendations for communication purposes if you are working with family and friends.

Personally, I would walk away, but he's emotionally invested, so, I'm trying to give him at least some tips, where he should ask for changes in the contract, which probably won't happen. 

I look forward to networking and communicating with with everyone in this community.

Remember to leave emotion out of it and think "Future Rental".

  - Keep communicating with your partners, delegate responsibility and roles, continue to improve your marketing, track your Key Performance Indicators and look for ways to improve response rates - Make offers, make offers, make offers - follow up follow up follow up- convert a deal => rinse and repeat.