When their “customer” goes out of their way to lie to them they may just want to cut ties.

If you're self-managing, having a reliable team of cleaners is essential, as a spotless property leads to great reviews and repeat guests.

And, even if you could find an appraiser to do an evaluation, it's not clear how that would help you.As you state, the motel has been shut down for nearly three years, so there's no current financial data.But even if you had recent numbers, you're planning to operate it as a sober living facility, which I suspect is a very different business model.You need to find a comparable facility in or near your local market and develop your own customized financial analysis model based upon this particular property.Then, given your business objectives (cash flow and cash-on-cash return, I assume), you'll need to back into what purchase terms you'll need to achieve those objectives.Only then will you be able to determine whether these seller financing terms will work.As far as documentation to get started, a letter of intent (LOI) is commonly used but you might move straight to a purchase and sale agreement, particularly if no agent is involved.Whichever path you choose, just be certain to give yourself plenty of time to thoroughly perform your due-diligence.

Since they are public numbers theres absolutely no protection for us from fraud.When submitting my accord for proof of insurance that goes directly from carrier to customer, not through my hands, unfortunately people have committed fraud with that number too.

Makes sense about just talking to them / asking them directly, and that's helpful to get more perspective on how you might approach reviewing credit.

@Moira Baggett, there is no real answer to this other than: review your operating agreement and potentially talk to an attorney, likely to do the same.Most syndication docs drafted by capable attorneys will effectively state that you are acknowledging these are risky investments and there is a real chance you lose all your money.  

We’re sorry that you felt you received poor customer service.

View reportgood afternoon, I found this property in Houston, Texas which look quite nice on paper. I am very interested to put down an offer. What do you think about this deal? Thank you very much and have a great day...

I can tell you that their involvement is on the financing side only, as they work with local installer partners on the back end with the installer managing the customer relationship so Mosaic wouldn’t typically interact with the customer directly which might explain the gap in the line of communication.

I do owe him 5k and told him the checks were ready for pickup but still no response 1- You hold that 5k until…2- Review the details in your contract, specifically Scope of Work, release payment descriptions3- Review contractor default or termination clauses or language in contract4- Review permit status with municipality, if permits were pulled.