A surprised one, but a fan none the less. 

We have had a pleasant and unexpected surprise of some appreciation over the past ten years in addition to rent increases to over $1k for good SFHs.

Nobody should be surprised, we literally social-engineered this. 

You can see plenty of examples in these threads, where every contribution revolves around this same promotional angle:https://www.biggerpockets.com/forums/927/topics/1195612-the-...https://www.biggerpockets.com/forums/311/topics/1136123-what...https://www.biggerpockets.com/forums/48/topics/1103837-which...https://www.biggerpockets.com/forums/62/topics/1156841-scam-...https://www.biggerpockets.com/forums/44/topics/1159791-what-...https://www.biggerpockets.com/forums/79/topics/1121289-has-a...https://www.biggerpockets.com/forums/44/topics/1159791-what-...https://www.biggerpockets.com/forums/79/topics/32290-jack-bo...https://www.biggerpockets.com/forums/12/topics/938096-land-f...Given this pattern and the sophisticated marketing approach, I wouldn’t be surprised if "William Ferr" might actually be Jonathan Halves himself, or someone closely tied to his business.

It’s also always a good idea to be a little conservative with your timeline and rental income estimates since delays and surprises happen.

They've done multiple video preentations of their company.I'm surprised though that there is a complete dearth of reviews, articles, comments about them except for their own maketing material.Did either of you go with them? 

No surprise, this, along with job growth (HP is a large employer) forces prices to stay high as demand creeps up too.

EDUCATE YOURSELF - yes, it will take time, but will lead to a selection that better meets your expectations & avoids potentially costly surprises!

In terms of, acquisition costs, holding costs, renovation costs, and selling costs.I want to be able to minimize risk and not be surprised when some other cost comes by.Right now, this is what i've got:Acquisition costs:1. 

Quote from @Andrew Street: Hi Nick - If you’re looking for a property manager or cleaner, start by asking around in local Facebook groups or on Nextdoor—you’d be surprised how many recommendations you can get.