Make sure it explicitly explains the process for termination if you are unhappy with their services, but especially if they violate the terms of your agreement.3.

Not every STR has to be a 4 Seasons and even those I've waited on service before and it's not like someone was breathing down their neck waiting to revoke their hotel license when it happened. 

In return for excellent service I'll be offering repeat business and I'll happily provide referrals to my existing investor network for those top performers. 

However, I read some bad reviews about them. 10% service fee from landlord, plus 8% from tenants.

Snow plowing is an emergency service , we are on call 24/7 for the entire winter , the prices you pay cover the salt that we stock , the prep for each storm , the desalting of the trucks , the overtime .

If the guest feels slighted, there is no fact checking service provided by AirBnB to confirm their claims, so it is up to you to let future guests know the level of professionalism you provide.If you are able, I would recommend editing your response to the 1-star review.

You will find that lenders will reach out to you and try to ally alongside you (I know I have received a few emails and phone calls from different lenders trying to offer their services) but few are willing to 'teach' you.

any lender wants to know how you plan to service the debt.

They are either a combination of a Maintenance/Tenant Management business or Accounting/Real Estate sales/Tenant management service. 

A good attorney, RMLO, and servicing company play a big part of this. .